Terms | CAVOK Life

Last updated: 21 August 2026.

The agreement

These terms are the contract between you and BluFlo Solutions Ltd, Office 17632, 182-184 High Street North, East Ham, London E6 2JA, company number 16412861 for the CAVOK Life service. By creating an account or starting a trial you agree to them.

Questions: info@cavoklife.com. These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.

What CAVOK Life is

CAVOK Life is a pilot companion: an electronic logbook and a roster you can live with. It is built for European airline crew. It is not the airline login, not the official eCrew or crew-portal site, and not legal, licensing, or operational advice.

Night hours are calculated to the UK CAA and EASA rules we implement. You remain responsible for checking that your record matches what your licence and operator require before you rely on an export.

Accounts and acceptable use

You must be 18 or over. Keep your password to yourself. You are responsible for activity on your account.

Do not abuse the service, try to access other people's data, scrape or overload the site, or use it for anything unlawful. We may suspend or close an account that breaks these terms.

Airline portals

If you use the Chrome companion, it runs in your browser as you on the airline site. We do not store your airline-portal username or password. The airline's own terms still apply to that site. You are responsible for how you use their portal.

Plans and prices

CAVOK Life offers Logbook for £50 per year and Premium for £99 per year. There are no monthly plans. Prices are charged in pounds sterling.

Trial

Each eligible customer may start one 7-day trial on either plan. A valid credit or debit card is required. One trial per account and per payment credential. Unless you cancel first, the selected annual price is charged automatically at the end of the trial and then annually.

14-day cooling-off after the first paid charge

The trial is free, so the cooling-off clock starts when Stripe first takes the annual fee. For 14 days after that first paid charge you can ask for a full refund. Email us at the contact above. When we refund, access ends.

This cooling-off window applies to that first paid annual charge. It does not restart on later renewals.

Cancellation after the cooling-off window

After those 14 days you may cancel through the Stripe billing portal at any time. Cancellation takes effect at the end of the current paid annual period, and access continues until that date. CAVOK Life does not automatically issue a prorated refund for unused time.

Upgrades and downgrades

Premium upgrades are billed on a prorated basis and take effect after successful payment. Downgrades take effect at the next renewal. A plan change during a trial does not restart or extend the trial.

Shared roster, companion, and your content

You choose what to put in the logbook, roster, and profile. A live roster share at /u/{username}/roster is passworded; visitors pass a bot check and see a stripped public view. You are responsible for the password you set and for who you give the link to.

Do not upload material you have no right to use. We may remove content that breaks these terms or the law.

No warranty and liability

CAVOK Life is provided as a companion tool. We do not warrant that it is error-free, always available, or a substitute for your official records or the airline system.

To the fullest extent the law allows, BluFlo Solutions Ltd is not liable for indirect or consequential loss. Our total liability for any claim arising from the service is limited to the amount you paid us for CAVOK Life in the 12 months before the claim. Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.

Contact

Write to info@cavoklife.com or to the address above.